Privacy Policy

What we collect

We strive to collect as little personal data as we need to further our mission. We collect information when you visit our site. We’ll let you know what information is required for each action, and try to require the least amount of information necessary.


We collect information regarding visits to our website. We use Google Analytics to track visitor usage patterns.



We use cookies for a limited number of purposes. A “cookie” is a tiny element of data that our site can send to your browser, which may then be stored on your hard drive. On revisiting the Website our computer server may recognise the cookie, giving us information about your last visit.


If you are concerned about your privacy and the use of cookie technology you may set your web browser to notify you when you receive a cookie. You may also set your browser to refuse the cookies our site attempts to send you. In this case, you may still use most of the features of the Website.


We use information collected about you to help us

(a) develop the design and layout of the Website to ensure that it is as useful and enjoyable as possible and

(b) provide the information and services which interest you.


How we store and use your data


We may provide aggregate statistics about our services, competitions, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.


In the event that your personal details become untrue, inaccurate or incomplete, or in any event, you have the right to access your personal details and may request copies, deletion, and modification of the personal data we collect from you. Contact to start exercising these rights.


You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by telephone, email, fax or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations.


We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other users. We also reserve the right to disclose individually identifiable information to third parties if a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.

When you input information or request services from us, we offer appropriate physical, electronic and managerial security measures in order that you may input information safely whilst effectively preventing that information from being accessed by unauthorised persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the Belgium Data Protection Act. This means that sometimes we may ask for proof of identity before we disclose personal information to you.


We welcome your questions and comments about privacy issues and the design of the Website. Should you have such comments or have a complaint about how we are using your personal data, please send an email to


You can ask us to update or remove your personal information by emailing or by writing to us at ESU, Rue de l’Industrie 10, Brussels, Belgium